Effective Date: 17 June 2025

At Swimplicity, we are committed to protecting your privacy and handling your personal data with

care and transparency. This Privacy Policy explains what information we collect, how we use it, and

your rights.

1. Who We Are

Swimplicity provides swim coaching, camps, and training services based in the UK.

If you have any questions about this policy, you can contact us at:

Email: enquiries@swimplicity.co.uk

2. What Information We Collect

We may collect and process the following personal data:

- Name and contact details (e.g. email address, phone number)

- Swimmer details (e.g. name, age, swimming experience)

- Medical or consent information (if submitted via booking forms)

- Marketing and communication preferences

- Payment confirmation (handled securely via third-party providers - we do not store payment

details)

- Website usage data (through cookies or analytics tools)

3. How We Use Your Information

We use your information to:

- Process bookings and deliver our services

- Communicate important camp or lesson details- Respond to enquiries or feedback

- Send marketing emails if you opt in

- Improve our website and advertising campaigns

4. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties only

when necessary, such as:

- Payment processors (e.g. PayPal)

- Email service providers

- Advertising platforms (e.g. Meta or Google, for targeted ads)

- Health & safety authorities, if legally required

All third parties are required to respect your data and comply with relevant data protection laws.

5. Marketing and Opt-Out

If you opt in to receive updates, we may send you information about future camps or services. You

can opt out at any time by clicking "unsubscribe" in our emails or by contacting us directly.

6. Your Rights

You have the right to:

- Access your personal data

- Request corrections or deletion

- Withdraw consent

- Complain to the UK Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us at enquiries@swimplicity.co.uk.

7. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined above, or as

required by law.

8. Cookies and Website Analytics

Our website may use cookies and tools like Google Analytics to understand user behaviour. You

can manage your cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be posted

on our website.